Bc hrma hr metrics standards and glossary hr metrics service. Pwc s saratoga program is revolutionizing our approach to hr benchmarking. Participation in the ashhra pwc saratoga hr metrics tool is focused on 23 metrics. P ractitioners are using the benchmarking surveys to assist in. Hr salaries as a percentage of payroll hr salary ratio. Since 1978, bloomberg law has published an annual report on the state of the human resources function, hr department benchmarks and analysis. Each kpi in this report includes a chart outlining hightolow performer data, a detailed kpi definition, calculation instructions and a summary of highperforming company attributes. Hr performance metrics 1 revenue per employee total revenue total number of employees more information 2 more informationrevenue per fte total revenue total number of fte 3 profit per employee total profit total number of employees more information 4 profit per fte more informationtotal profit total number of fte. Benchmarking this metrics between different departments and managerspartners can also provide valuable insights. Metrics with a sample size n of less than 5 are not displayed. Metrics measure turnover, the cost of hiring of a new employees, and the effectiveness of the compensation programs in increasing employee performance. Emphasizes strategic impact as performance standard.
Human resources key performance indicators journal of. Hr metrics and talent analytics the scholarly commons cornell. You will be able to see a wide array of benchmarks by size, region and facility type for these 23 metrics. Human capital benchmarking report shrm 2017 revenue per fte is the total amount of revenue received during an organizations fiscal year divided by the number of ftes. This 75page benchmarking report includes benchmarking data for 31 human resources hr department performance metrics, or kpis, including time to fill, cost per hire, turnover rate and more. This article provides a list of hr metrics for hr analytics with corresponding examples. Enabling business results with hr measures that matter deloitte.
The data in this report can be customized for your organization by industry, staff size, geographic or metropolitan. It is a great option if you are starting out with benchmarking andor if these metrics meet your needs. Pdf measuring the effectiveness of hr metrics on return on. Shrm is the worlds largest hr professional society, representing. They calculate the cost and benefits of people aspects of the business, such as the number of people at various stages in the hiring pipeline, labor law compliance, employee retention, performance management, worker satisfaction, or completion of. Traditional hr benchmarking focuses solely on hr s efficiency, not its effectiveness or ability to become a transformational, strategic part of the business. A new measurement system and different approach to benchmarking is required to analyze how hr can respond to todays market challenges. Human resources hr metrics are a way to measure how human resource activities contribute to your business performance. Key findings of this years report, organized by major.
Emphasizes administrative efficiency as performance standard. Talent acquisition benchmarking report your report is based on the following criteria. Shrms benchmarking service the data in this report can be customized for your organization by industry, staff size, geographic or metropolitan region, profit status for profit. Page 8 of 30 hr metrics interpretation guide productivity metrics profit per fte what this metric means the number of dollars of profit generated per fulltime equivalent fte, based on pretax profit. The total number of pretax dollars generated by each fte during the given time period or the. The society for human resource management shrm is the worlds largest hr professional society, representing 285,000 members in more than 165 countries. Similar to how an organizations hr programs and strategic choices are made in support of broader business objectives, hr metrics and measurement tools focus on hr s contribution to overall business issues. Chapter 5 hr metrics and strategy infographic overview hr metrics and strategy. All industries all sizes shrm customized human capital. Enabling business results with hr measures that matter. Over the years, weve consistently enhanced and updated this surveybased report to ensure it is as comprehensive, timely, and enlightening as possible. This interpretation guide is designed to give you the information you need to interpret your metric and benchmarking results. As is most commonly applied, talent analytics is a challenging manual task.
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